Privacy Policy

Effective date: September 9, 2026

This Privacy Policy explains how Klean Kanteen collects, uses, discloses, and retains personal information when you visit our website, place an order, contact us, or otherwise interact with our online store. It also describes the privacy choices available to U.S. consumers, including rights under the California Consumer Privacy Act, as amended by the CPRA (collectively, the CCPA).

Categories of Information

Depending on how you use the store, we may collect identifiers and contact details; billing, shipping, order, return, and transaction information; communications and customer-service records; device, browser, IP-address, cookie, approximate-location, and website-activity data; advertising and conversion events; and inferences used to understand shopping preferences. Payment-card details are handled by Shopify and authorized payment processors rather than stored as complete card numbers by Klean Kanteen.

We receive information directly from you, automatically through the website and Cookies or similar technologies, and from Shopify, payment processors, fulfillment providers, fraud-prevention providers, analytics services, and advertising partners.

Purposes for Using Information

We use personal information to operate and secure the store; process payments and orders; provide shipping, tracking, returns, exchanges, refunds, and support; communicate about transactions; prevent fraud and misuse; keep business, tax, and compliance records; analyze store performance; improve the customer experience; and conduct advertising and measurement activities.

Cookies, Google Ads, Remarketing, and Conversion Tracking

We use Cookies and comparable technologies for essential site functions, preferences, analytics, security, advertising measurement, and personalization. Google Ads services may include Remarketing and Conversion Tracking. Google and its partners may use Cookies or similar identifiers to measure advertising activity and show relevant ads. You can manage Cookies through available store controls and your browser, and you can manage Google advertising preferences through Google's ad settings. Blocking some Cookies may affect site functions.

Recipients and Disclosures

We may disclose information to Shopify; payment processors; shipping and fulfillment partners; customer-support, analytics, security, fraud-prevention, cloud, and professional-service providers; Google and other advertising partners; authorities when required by law; and a successor in a lawful business transaction. These recipients receive information only for the relevant purpose or as otherwise permitted by law.

Do Not Sell or Share and Other U.S. Privacy Rights

Klean Kanteen does not sell personal information for money. Certain disclosures for cross-context behavioral advertising, Remarketing, or analytics may be considered “selling,” “sharing,” or targeted advertising under the CCPA or other U.S. state laws. Eligible consumers may request access, correction, deletion, portability, information about categories collected or disclosed, and an opt-out of sale, sharing, or targeted advertising. We do not discriminate against consumers for exercising applicable privacy rights.

To submit a Do Not Sell or Share My Personal Information request or another privacy request, email zapalujor45@gmail.com with that request in the subject line, call 419-259-4247, or mail the request to 4917 Dogwood St, Shady Side, Maryland, 20764, United States. Where legally required, we also process recognized opt-out preference signals such as Global Privacy Control. We may verify identity and authority before completing a request.

Retention, Security, and Children

We retain information only as long as reasonably necessary for the purposes described above, including order administration, support, fraud prevention, tax and accounting duties, dispute resolution, and legal compliance. Retention periods vary by record type and applicable requirements.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No online transmission or storage system can be guaranteed completely secure.

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may contact us for review and deletion.

Changes and Questions

We may update this policy to reflect operational, legal, or regulatory changes. The effective date above identifies the current version. Questions and privacy requests can be sent using the merchant information below.