Effective date: September 9, 2026
Review Before Authorization
Before submitting payment, confirm the selected product family, size or capacity, color, cap or lid configuration, quantity, delivery address, and order total. Only the items and promotions displayed in the final checkout summary form part of that authorization.
About Credit/Debit Card
All prices and transactions at Klean Kanteen are processed in USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods available for a specific order are shown securely at checkout.
Authorization and Security
Payment details are encrypted in transit and handled by Shopify and authorized payment providers. Klean Kanteen does not store complete card numbers or card security codes. Your issuer may place an authorization hold, request verification, approve, or decline the charge under its own rules.
Billing Accuracy and Fraud Review
Please provide accurate billing and contact information. If a transaction is declined, review the details or contact the card issuer. We may review, hold, or cancel an order when payment cannot be authorized or fraud screening identifies a material risk.
Taxes
Applicable sales and other transaction taxes are calculated and collected where required by law. We do not promise that every order or destination is tax-free.
Refunds to the Original Method
Following receipt, inspection, and approval of a return, the refund is issued to the original payment method within 10 business days. After issuance, banks and card providers usually post the credit within 5–10 business days. Contact us if more than 15 business days have passed after approval.
Policy Snapshot for This Drinkware Store
Payment Policy applies to orders placed with Klean Kanteen for insulated and non-insulated water bottles, tumblers, cups and mugs, food boxes and canisters, drinkware for children, bundles, caps, lids, straws, maintenance parts, and related lifestyle accessories.
Capacity, lid or cap compatibility, insulation, care, included parts, and other item-specific details are controlled by the relevant product page and the instructions supplied with the product.
Merchant Information
Brand and store name: Klean Kanteen
Contact email: zapalujor45@gmail.com
Telephone: 419-259-4247
Physical address: 4917 Dogwood St, Shady Side, Maryland, 20764, United States